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1.
Negotiating rationally

by Neale, Margaret Ann | Bazerman, Max H.

Material type: Text Text Language: English Publisher: New York : The Free Press, 1992Availability: Items available for loan: Call number: 658.4 B362n (1).

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2.
Corporate culture and performance

by Heskett, James L | Kotter, John P.

Material type: Text Text Language: English Publisher: New York : The Free Press, 1992Availability: Items available for loan: Call number: 658 K87c (1).

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3.
The Distribution handbook

Material type: Text Text Language: English Publisher: New York : The Free Press, 1985Availability: Items available for loan: Call number: 658.788 D614 (1).

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4.
Continuous process improvement : simplifying work flow systems

by Robson, George D.

Material type: Text Text Language: English Publisher: New York : The Free Press, 1991Availability: Items available for loan: Call number: 658.5 R667c (1).

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5.
Delivering quality service : balancing customer perceptions and expectations

by Berry, Leonard L | Parasuraman, A | Zeithaml, Valarie A.

Material type: Text Text Language: English Publisher: New York : The Free Press, 1990Availability: No items available :

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6.
Managing brand equity : capitalizing on the value of a brand name

by Aaker, David A.

Material type: Text Text Language: English Publisher: New York : The Free Press, 1991Availability: No items available : Checked out (1).