University of the Thai Chamber of Commerce, Central Library catalog › Results of search for 'Provider:Free Press,'

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	1.	Marketing services : Competing through quality by Parasuraman, A \| Berry, Leonard L. Material type: Text Language: English Publisher: New York : The Free Press, 1991Availability: No items available : Add to cart (remove) Open Library:
	2.	Delivering quality service : balancing customer perceptions and expectations by Berry, Leonard L \| Parasuraman, A \| Zeithaml, Valarie A. Material type: Text Language: English Publisher: New York : The Free Press, 1990Availability: No items available : Add to cart (remove) Open Library: