Disaster planning and preparedness in the hotel industry / by Ahmad Rasmi Albattat (Management and Science University, Malaysia), and Ahmad Puad Mat Som (Universiti Sultan Zainal Abidin, Malaysia).
Material type:
TextPublisher: Bingley, U.K. : Emerald Publishing Limited, 2019Copyright date: ©2019Edition: First editionDescription: 1 online resource (xxiii, 120 pages)Content type: Media type: Carrier type: ISBN: 9781787699373 (e-book)Subject(s): Emergency management | Hospitality industry | Social Science -- Disasters & Disaster Relief | Social welfare & social servicesAdditional physical formats: No titleDDC classification: 363.348 LOC classification: HV551.2 | .A43 2019Online resources: Full-Text | Full-Text
Contents:
Summary: By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
Prelims -- Introduction -- Disaster and emergency planning and preparedness in hotels -- Analysis and findings -- Conclusion and future direction -- References -- Index.
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Includes bibliographical references and index.
Prelims -- Introduction -- Disaster and emergency planning and preparedness in hotels -- Analysis and findings -- Conclusion and future direction -- References -- Index.
By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
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