Disaster planning and preparedness in the hotel industry / by Ahmad Rasmi Albattat (Management and Science University, Malaysia), and Ahmad Puad Mat Som (Universiti Sultan Zainal Abidin, Malaysia).
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Summary: By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
Prelims -- Introduction -- Disaster and emergency planning and preparedness in hotels -- Analysis and findings -- Conclusion and future direction -- References -- Index.
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Includes bibliographical references and index.
Prelims -- Introduction -- Disaster and emergency planning and preparedness in hotels -- Analysis and findings -- Conclusion and future direction -- References -- Index.
By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
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