University of the Thai Chamber of Commerce Library

Competitive intelligence for information professionals / Charlotte Hakansson, Margareta Nelke.

By: Håkansson, Charlotte [author.]Contributor(s): Nelke, Margareta, 1947- [author.] [author.]Material type: TextTextSeries: Chandos information professional series: Publisher: Waltham, MA : Chandos : Elsevier, [2015]Copyright date: ©2015Description: 1 online resourceContent type: Media type: Carrier type: ISBN: 9780081002438; 0081002432; 0081002068; 9780081002063; 9781322869797; 1322869790Subject(s): Management information systems | Information resources management | Information technology -- Management | BUSINESS & ECONOMICS -- Industrial Management | BUSINESS & ECONOMICS -- Management | BUSINESS & ECONOMICS -- Management Science | BUSINESS & ECONOMICS -- Organizational Behavior | Information resources management | Information technology -- Management | Management information systemsGenre/Form: Electronic books. | Electronic books. Additional physical formats: Print version:: Competitive Intelligence for Information Professionals.DDC classification: 658.4/038 LOC classification: HD30.213Online resources: ScienceDirect | Full-Text
Contents:
Cover; Title Page; Copyright Page; Contents; List of figures and tables; Figures; Tables; About the authors; Foreword; Acknowledgments; List of abbreviations; Introduction; 1 -- The value of competitive intelligence; Definition of competitive intelligence; Why is the importance of competitive intelligence increasing?; Globalisation; Individualisation; Competition; Complexity; The demand for knowledge; IT development; Threats and crises; A common view; What range should competitive intelligence include?; Who should interact?; When is the right time?; How -- three different approaches.
Porter's five forcesCase: Adding value; Critical success factors for competitive intelligence; A question of survival; Note; 2 -- The right leadership adds value to competitive intelligence; Where do we start?; What does leadership mean?; Summary of manager's responsibility; Summary of team members' responsibility; Different kinds of leadership; Challenges of business and organisational management; Top tips for business development; Information professionals take the lead; Future leadership development; Future changes and preparations; Notes; 3 -- Competitive intelligence from start to end.
Systematic competitive intelligenceTypes of competitive intelligence operations; Work smarter with PCMAC; Note; 4 -- Plan and prioritise; Why, who, what; The purpose; Plan the work; Allocating resources -- a matter of ambition level; The necessary timetable; The business environment map; Case: Bottom-up approach for drawing the business environment map; Case: Top-down approach for drawing the business environment map; Blind spots; Critical success factors; Notes; 5 -- and manage; Capture; The sources; Primary sources -- tacit information; Case: Networks; Secondary sources -- explicit information.
Evaluation of sourcesInformation research; Search strategies; Patents; Manage; Information overload; Filter and structure information; Presentation of the result; References for validation; Note; 6 -- Analyse and communicate; Analyse; Analysis methods; Overview of analysis methods; Early warning systems; Working with analyses; Communicate; Deliverables; Case: Technology intelligence briefs; Notes; 7 -- The organisational side of competitive intelligence; Organisational conditions; Three poisonous Ps; Organising competitive intelligence; Note.
8 -- Knowledge management -- a vital component of competitive intelligenceKnowledge management adding value to competitive intelligence; Synergies between knowledge management and competitive intelligence; The different aspects of knowledge sharing; Case: Knowledge sharing; Tacit and explicit knowledge; Knowledge sharing -- the aspects of space and time; Knowledge management and IT systems; Case: Information audit in the pharma industry; Do not forget information retrieval!; Explicit knowledge and documentation; Social media; Note; 9 -- The human side of competitive intelligence.
Summary: Information professionals should be able to take a proactive role as a strategic partner in their organization's competitive intelligence. Their role needs to focus on the "outside-in" approach, based on their organization's strategic needs and objectives. Competitive Intelligence for Information Professionals explores the role of strategic information and intelligence in organizations, and assesses the values and needs of intelligence in organizations. The book provides guidance on how to work strategically with competitive intelligence, methods for monitoring and analysis and a process-oriented approach. Chapters include discussions on how news monitoring and competitive intelligence interact and how this offers opportunities for cooperation between different departments. Cases from the authors' own experiences when working with competitive intelligence in international corporations are also included.
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Information professionals should be able to take a proactive role as a strategic partner in their organization's competitive intelligence. Their role needs to focus on the "outside-in" approach, based on their organization's strategic needs and objectives. Competitive Intelligence for Information Professionals explores the role of strategic information and intelligence in organizations, and assesses the values and needs of intelligence in organizations. The book provides guidance on how to work strategically with competitive intelligence, methods for monitoring and analysis and a process-oriented approach. Chapters include discussions on how news monitoring and competitive intelligence interact and how this offers opportunities for cooperation between different departments. Cases from the authors' own experiences when working with competitive intelligence in international corporations are also included.

Cover; Title Page; Copyright Page; Contents; List of figures and tables; Figures; Tables; About the authors; Foreword; Acknowledgments; List of abbreviations; Introduction; 1 -- The value of competitive intelligence; Definition of competitive intelligence; Why is the importance of competitive intelligence increasing?; Globalisation; Individualisation; Competition; Complexity; The demand for knowledge; IT development; Threats and crises; A common view; What range should competitive intelligence include?; Who should interact?; When is the right time?; How -- three different approaches.

Porter's five forcesCase: Adding value; Critical success factors for competitive intelligence; A question of survival; Note; 2 -- The right leadership adds value to competitive intelligence; Where do we start?; What does leadership mean?; Summary of manager's responsibility; Summary of team members' responsibility; Different kinds of leadership; Challenges of business and organisational management; Top tips for business development; Information professionals take the lead; Future leadership development; Future changes and preparations; Notes; 3 -- Competitive intelligence from start to end.

Systematic competitive intelligenceTypes of competitive intelligence operations; Work smarter with PCMAC; Note; 4 -- Plan and prioritise; Why, who, what; The purpose; Plan the work; Allocating resources -- a matter of ambition level; The necessary timetable; The business environment map; Case: Bottom-up approach for drawing the business environment map; Case: Top-down approach for drawing the business environment map; Blind spots; Critical success factors; Notes; 5 -- and manage; Capture; The sources; Primary sources -- tacit information; Case: Networks; Secondary sources -- explicit information.

Evaluation of sourcesInformation research; Search strategies; Patents; Manage; Information overload; Filter and structure information; Presentation of the result; References for validation; Note; 6 -- Analyse and communicate; Analyse; Analysis methods; Overview of analysis methods; Early warning systems; Working with analyses; Communicate; Deliverables; Case: Technology intelligence briefs; Notes; 7 -- The organisational side of competitive intelligence; Organisational conditions; Three poisonous Ps; Organising competitive intelligence; Note.

8 -- Knowledge management -- a vital component of competitive intelligenceKnowledge management adding value to competitive intelligence; Synergies between knowledge management and competitive intelligence; The different aspects of knowledge sharing; Case: Knowledge sharing; Tacit and explicit knowledge; Knowledge sharing -- the aspects of space and time; Knowledge management and IT systems; Case: Information audit in the pharma industry; Do not forget information retrieval!; Explicit knowledge and documentation; Social media; Note; 9 -- The human side of competitive intelligence.

Includes bibliographical references and index.

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