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Building the value machine transforming your business through collaborative customer partnerships / Peter Cheverton. [electronic resource] :

By: Cheverton, Peter.
Material type: materialTypeLabelBookPublisher: London : Kogan Page, 2010Description: 1 online resource : ill.ISBN: 9780749458645.Subject(s): Customer services | Marketing | LeadershipDDC classification: 658.4 Online resources: eBook-Gale
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Item type Current location Collection Call number Status Date due Barcode Item holds
E-book E-book UTCC Library
E-Books (English) 658.4 C527b (Browse shelf) Online Access acq269746
Total holds: 0

Includes bibliographical references and index.

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