Service management operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. [CD-ROM] :

By: Fitzsimmons, James AContributor(s): Fitzsimmons, Mona JMaterial type: TextTextPublisher: McGraw-Hill/Irwin, ; Boston : 2008Edition: 6th edDescription: 1 CD-ROM : col. ; 4 3/4 in. + textbookISBN: 978007126346DSubject(s): Service industries -- ManagementDDC classification: 658
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Item type Home library Collection Shelving location Call number Copy number Status Date due Barcode Item holds
CD/DVD (General) CD/DVD (General) UTCC Library
CD-ROM (English) UTCC Library, Bldg 24 Fl 7 658 F562s 2008 (Browse shelf) c. 1 Available M0237499
Total holds: 0

System requirements : Microsoft Windows 2000/XP/Vista ; minimum 256 MB main memory ; 512 MB recommended ; 200 MB or better free hard disk space. Microsoft Word 2000 or better ; Microsoft PowerPoint 2000 or better ; Microsoft Excel 2000 or better. An active Internet Connection is also required to access some of the Web pages that are linked from this CD.

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