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Designing and tracking knowledge management metrics / (Record no. 311248)

000 -LEADER
fixed length control field 03601nam a2200445Ii 4500
001 - CONTROL NUMBER
control field 9781789737233
003 - CONTROL NUMBER IDENTIFIER
control field UTCC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210723192057.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr un|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191115t20192020enk o 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781789737233 (e-book)
040 ## - CATALOGING SOURCE
Original cataloging agency UtOrBLW
Language of cataloging eng
Description conventions rda
Transcribing agency UtOrBLW
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD30.2
Item number .G37 2019
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJMV3
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code BUS083000
Source bisacsh
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Universal Decimal Classification number 658
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4038
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Garcia-Perez, Alexeis,
Relator term author.
245 10 - TITLE STATEMENT
Title Designing and tracking knowledge management metrics /
Statement of responsibility, etc. Alexeis Garcia-Perez (Coventry University, UK), Farah Gheriss (International Monetary Fund, USA), and Denise Bedford (Georgetown University, USA).
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Bingley, U.K. :
Name of producer, publisher, distributor, manufacturer Emerald Publishing Limited,
Date of production, publication, distribution, manufacture, or copyright notice 2019.
264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Date of production, publication, distribution, manufacture, or copyright notice ©2020
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (xxiv, 242 pages) ;
Dimensions cm.
336 ## - CONTENT TYPE
Source rdacontent
337 ## - MEDIA TYPE
Source rdamedia
338 ## - CARRIER TYPE
Source rdacarrier
490 0# - SERIES STATEMENT
Series statement Working methods for knowledge management
500 ## - GENERAL NOTE
General note Includes index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Prelims -- Section 1: Metrics as a Decision-Making Tool -- Chapter 1: Metrics In Business and Knowledge Management -- Chapter 2: Decision-Making Models and Factors -- Chapter 3: Decision Processes and Methods -- Chapter 4: Whole Organization Metrics Strategy -- Section 2: Building the Organizations Capacity for Knowledge Management Metrics -- Chapter 5: Knowledge Management Metrics Architecture and Infrastructure -- Chapter 6: Metrics For Knowledge in The Business Process -- Chapter 7: Metrics for Knowledge Management Capabilities -- Chapter 8: Metrics For Knowledge Capital Assets -- Section 3: Measurement Methods and Sources -- Chapter 9: Measurement, Reliability, and Validity -- Chapter 10: Sources of Evidence For Your Metrics -- Section 4: Implementing the Measurement Strategy -- Chapter 11: Engaging Around Metrics -- Chapter 12: Governance Sustaining the Metrics Strategy -- Appendix: Developing A Knowledge Metrics Strategy A Project Plan -- Index.
520 ## - SUMMARY, ETC.
Summary, etc. Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions.Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Knowledge management.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business & Economics
General subdivision Information Management.
Source of heading or term bisacsh
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Knowledge management.
Source of heading or term bicssc
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Gheriss, Farah,
Relator term author.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Bedford, Denise,
Relator term author.
776 ## - ADDITIONAL PHYSICAL FORM ENTRY
International Standard Book Number 9781789737264
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781789737233">https://www.emerald.com/insight/publication/doi/10.1108/9781789737233</a>
Public note eBook-Emerald
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type E-book

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